# How do I choose who writes with AI in SyBox?

In SyBox, this is done in Settings > AI and automation > Translation. 1) Go to Settings > AI and automation > Translation. 2) In "Write with AI using", choose "SyBox (default)" or one of your AI agents. 3) Click Save.

## How to choose who writes with AI

1. Go to Settings > AI and automation > Translation.
2. In "Write with AI using", choose "SyBox (default)" or one of your AI agents.
   ![Translation settings: "Write with AI using"](https://www.smartsybox.com/res/sybox/help/choose-who-writes-with-ai-2.webp?v=6f25dcd1)
3. Click Save.

This is the model behind the ✨ "Write with AI" button in the message box (see "How to improve a message with AI"). It always keeps the reply's language. If your agent fails, SyBox writes instead.

## Questions

**Q: Why was a message not translated?**

A message that is only a link, an address, an @ mention or a code (an order number, a verification code) has nothing to translate, so it is shown as it is.

**Q: Translation doesn't work in my conversations.**

Check that "Translate messages" is on in Settings > Workspace > Features. If you chose your own agent in "Translate with", check that agent's card in AI Agents for a "Last error".

**Q: My agent doesn't appear in the "Translate with" list.**

Only agents with an API key are listed. Open AI Agents and check that the agent exists and has a key.

**Q: Can I keep certain words untranslated?**

Yes. Write them in "Translation instructions", for example "Never translate the names X, Y and Z."

Source: https://www.smartsybox.com/help/choose-who-writes-with-ai