# How do I know if your colleague is hearing you in SyBox?

In SyBox, this is done in Inbox > Walkie-talkie between colleagues. While you talk, the bar says "(name) is hearing you" in green when their device is really playing your voice. It turns red with "(name) isn't hearing you", and a phone vibrates briefly, when they are not: for example their screen is locked or the app is in the background. If they heard nothing, you see "(name) didn't hear you. Leave a voice note instead." when you let go. If they have no SyBox open, you see "(name)…

## How to know if your colleague is hearing you

- While you talk, the bar says "(name) is hearing you" in green when their device is really playing your voice.
- It turns red with "(name) isn't hearing you", and a phone vibrates briefly, when they are not: for example their screen is locked or the app is in the background.
- If they heard nothing, you see "(name) didn't hear you. Leave a voice note instead." when you let go.
- If they have no SyBox open, you see "(name) doesn't have SyBox open right now".

Your voice is live or not at all: it is never played later. A colleague who missed it sees "(name) tried to talk to you on the walkie-talkie".

## Questions

**Q: I see "Allow the microphone in your browser to use the walkie-talkie".**

Your browser blocked the microphone for SyBox. Allow it in the browser's site settings, then hold the button again.

**Q: I don't see the walkie-talkie button.**

It shows only in a personal chat with a colleague, not in customer conversations, groups or the Team room.

Source: https://www.smartsybox.com/help/know-if-your-colleague-is-hearing-you