# How do I subscribe online in SyBox?

In SyBox, this is done in Getting started > Getting a workspace. 1) On the SyBox website, open the Subscribe page. You can also click "Subscribe here" under "Don't have a workspace yet?" on the website's sign-in page. 2) Step "1. Your email": type your email address and click "Send code". 3) Check your email for a 6-digit code. Type it in "Verification code" and click "Verify". If it does not come, wait a moment and click "Send a new code". 4) Step "2. Your workspace": fill in…

## How to subscribe online

1. On the SyBox website, open the Subscribe page. You can also click "Subscribe here" under "Don't have a workspace yet?" on the website's sign-in page.
2. Step "1. Your email": type your email address and click "Send code".
   ![The Subscribe page: your email address and "Send code"](https://www.smartsybox.com/res/sybox/help/subscribe-online-2.webp?v=2b556eee)
3. Check your email for a 6-digit code. Type it in "Verification code" and click "Verify". If it does not come, wait a moment and click "Send a new code".
4. Step "2. Your workspace": fill in:
   - Workspace name: lowercase letters, numbers and dashes, 3 to 30 characters. The page shows your workspace address and tells you whether the name is available.
   - Country (for billing)
   - Phone number
   - Username
   - Password: at least 6 characters.
5. Step "3. Your plan": choose a plan. If you have a coupon, type it in "Coupon code" and click "Apply".
6. Click the pay button. It shows the payment method on offer, for example "Pay with ...". By continuing to payment, you agree to the Terms of Service and the Refund Policy.
7. A secure payment page opens in a new tab. Finish the payment there. The Subscribe page updates by itself.
8. When the payment is confirmed, the page says "Payment received — creating your workspace…". Then it says "Your workspace is ready", and you can click "Go to your workspace".
9. You will also get an email, "Your SyBox workspace is ready". Its "Sign in to your workspace" button signs you in once and works for 24 hours. After that, sign in at your workspace address with your username or your email, and your password.

## Questions

**Q: Can I change my workspace name later?**

No. The workspace name cannot be changed after the workspace is created, so choose it carefully.

**Q: My activation link says "This link has expired". What do I do?**

An activation link is valid for 48 hours only. Contact SyBox for a new one.

**Q: The activation page says "This link is invalid or has expired."**

The link has already been used or is out of date. Contact SyBox for a new invite.

**Q: It says "That name is already taken" or "That name is reserved."**

Choose a different workspace name.

**Q: I didn't get the email code on the Subscribe page.**

Check your spam folder, and check that you typed the email correctly. Wait about a minute, then click "Send a new code". If you see "Too many attempts. Please wait a while and try again.", wait a while before you try again.

**Q: The Subscribe page says "This page has expired. Please start again."**

Reload the Subscribe page and start again from step 1.

Source: https://www.smartsybox.com/help/subscribe-online