# How do I switch an automation on or off quickly in SyBox?

In SyBox, this is done in Settings > AI and automation > Automations. Use the Off / On / Test switch on its row. It saves right away.

## How to switch an automation on or off quickly

- Use the Off / On / Test switch on its row. It saves right away.
   ![To switch an automation on or off quickly: "On" marked on the screen in SyBox](https://www.smartsybox.com/res/sybox/help/switch-an-automation-on-or-off-quickly-1.webp?v=73b82ce7)

## Questions

**Q: My automation never runs.**

Check that:
- "Automations are running" at the top is on
- the automation's State is "On", not "Test" or "Off"
- an automation higher in the list doesn't have "Stop after this one matches" ticked and catch the message first
- "Rate limit" isn't blocking it.
Then open "Run log" to see what happened.

**Q: How do I make the AI answer only on one WhatsApp number?**

Create an automation with a "Channel" condition set to "Only these" with that number, and the action "Reply with AI" with your agent.

**Q: How do I reply automatically outside working hours?**

Add a "Business hours" condition set to "is NOT", choose your country, hours and days, and add a "Send a message" action. To avoid repeating the message, tick "Rate limit".

**Q: How do I test an automation safely?**

Set its State to "Test". It records in the Run log what it would have done, without changing anything or sending anything.

**Q: Does the order of automations matter?**

Yes. They are checked from top to bottom, and an automation with "Stop after this one matches" stops the ones below it. Drag rows to reorder them.

**Q: Can I distribute new leads between my team?**

Yes. Use the "Assign in rotation" action and tick the users who should take turns.

Source: https://www.smartsybox.com/help/switch-an-automation-on-or-off-quickly