One shared inbox for WhatsApp, Messenger, Instagram, Telegram & Email

Name: SyBox
Brand: SyBox
SKU: sybox-annual
Price: 99 USD
Availability: InStock

Consolidate all your company WhatsApp Business numbers, Messenger accounts, Instagram DMs, Telegram, and business email into one central platform where your team collaborates seamlessly, powered by built-in CRM and AI.

Meta Tech Provider · Direct Meta Cloud API · Multi-Language

SyBox shared inbox with a customer conversation

Everything in one place

Everything your team needs to manage conversations professionally

From a single number to dozens across branches — conversations, customer records, and team performance, organized and under control.

Unified support for Messenger, Instagram DMs, Telegram & Business Email

Omnichannel Unified Inbox

Unify WhatsApp Business, Messenger, Instagram DMs, Telegram, SMS, and email into a single organized inbox without app switching.

Seamless History & Contact Migration

Connect your existing number with zero downtime while keeping all contacts and chat history intact.

Smart Routing & Collision Prevention

Real-time presence badges stop duplicate customer replies, with easy chat routing and team assignment.

Fallback Channels (SMS & Email)

Follow up via SMS or email directly from the same conversation thread if WhatsApp is unavailable.

Built-In CRM & 360° Case Tracking

Manage complaints, sales follow-ups, and client records in dedicated workflows right beside the chat.

Internal Notes & Private Mentions

Write private team notes invisible to the customer for smooth handoffs and internal collaboration.

Granular Access & Branch Governance

Control per-agent permissions for reading or sending, manage active device sessions, and isolate branches.

Instant Deep Search Engine

Find any message, internal note, or file in milliseconds, even with typos or across massive archives.

Instant Two-Way Translation

Read their messages in your language and send yours in theirs, translated the moment you hit send — no extra tools.

Secure Single-Chat Access Links

Generate token-protected links to share specific chats with external reps or partners without full system access.

Live Business & ERP Data Integration

Pull customer invoices, account balances, and order tracking from your accounting system right inside the chat.

Voice Transcription & AI Tools

Transcribe voice notes to text, translate messages instantly, and extract receipt payment amounts automatically.

Available today across desktop, tablet, and mobile apps with full real-time synchronization.

Team Space

Your team's conversations don't leave when your people do

Keep all internal communication inside the platform — not scattered across personal devices. When someone moves on, the decisions and the context stay behind.

Private Messages

1-on-1 internal chats, strictly between colleagues.

Team Room

A shared, company-wide channel for collective updates.

Context Preserved

New hires instantly access past conversations and decisions.

How it works

Live in minutes, powered by Meta Cloud API

Connect your WhatsApp Business account seamlessly via official Meta Embedded Signup — zero number migration and zero downtime.

Instant connection in minutes

Link your existing business number in a few clicks through Meta Embedded Signup. Your number continues working without any interruption.

Bring your team & set permissions

Add your agents, organize numbers by department or branch, and configure access levels tailored to your workflow.

Centralized replies & collaboration

Your team handles customer chats collaboratively from desktop or mobile with instant real-time sync.

Meta Tech Provider

Built on the official Meta Cloud API

Our company is an approved Meta Tech Provider. Your number connects directly through official Meta Embedded Signup and remains 100% yours — with zero unofficial bridges and zero risk to your number.

Direct official connectionConnect your WhatsApp numbers directly through Meta's Cloud API infrastructure with maximum stability, speed, and zero downtime.

Automatic WhatsApp complianceSyBox manages the 24-hour customer service window automatically, switching to approved templates to keep conversations flowing smoothly.

Number reputation & broadcast protectionContinuous monitoring of Meta quality indicators protects your broadcast campaigns and maintains optimal number health.

Make it yours