How do I know if your colleague is hearing you in SyBox?

Updated

In SyBox, this is done in Inbox > Walkie-talkie between colleagues.

How to know if your colleague is hearing you

  • While you talk, the bar says "(name) is hearing you" in green when their device is really playing your voice.
  • It turns red with "(name) isn't hearing you", and a phone vibrates briefly, when they are not: for example their screen is locked or the app is in the background.
  • If they heard nothing, you see "(name) didn't hear you. Leave a voice note instead." when you let go.
  • If they have no SyBox open, you see "(name) doesn't have SyBox open right now".

Your voice is live or not at all: it is never played later. A colleague who missed it sees "(name) tried to talk to you on the walkie-talkie".

Questions

I see "Allow the microphone in your browser to use the walkie-talkie".

Your browser blocked the microphone for SyBox. Allow it in the browser's site settings, then hold the button again.

I don't see the walkie-talkie button.

It shows only in a personal chat with a colleague, not in customer conversations, groups or the Team room.

More about Walkie-talkie between colleagues.